Adempiere3.4.0/en/ManPageW RequestType olh
Window: Request Type
Description : Maintain Request Types
Help : Request Types are used for processing and categorizing requests. Options are Account Inquiry, Warranty Issue, etc.
Tab: Request Type
Description : Type of request (e.g. Inquiry, Complaint, ..)
Help : Request Types are used for processing and categorizing requests. Options are Account Inquiry, Warranty Issue, etc.
Table Name : R_RequestType
Fields
| Name | Description | Help | Technical Data |
|---|---|---|---|
| Client | Client/Tenant for this installation. | A Client is a company or a legal entity. You cannot share data between Clients. Tenant is a synonym for Client. | AD_Client_ID
NUMBER(10) TableDir |
| Organization | Organizational entity within client | An organization is a unit of your client or legal entity - examples are store, department. You can share data between organizations. | AD_Org_ID
NUMBER(10) TableDir |
| Name | Alphanumeric identifier of the entity | The name of an entity (record) is used as an default search option in addition to the search key. The name is up to 60 characters in length. | Name
NVARCHAR2(60) String |
| Description | Optional short description of the record | A description is limited to 255 characters. | Description
NVARCHAR2(255) String |
| Active | The record is active in the system | There are two methods of making records unavailable in the system: One is to delete the record, the other is to de-activate the record. A de-activated record is not available for selection, but available for reports.
There are two reasons for de-activating and not deleting records: (1) The system requires the record for audit purposes. (2) The record is referenced by other records. E.g., you cannot delete a Business Partner, if there are invoices for this partner record existing. You de-activate the Business Partner and prevent that this record is used for future entries. |
IsActive
CHAR(1) YesNo |
| Status Category | Request Status Category | Category of Request Status enables to maintain different set of Status for different Request Categories | R_StatusCategory_ID
NUMBER(10) TableDir |
| Default | Default value | The Default Checkbox indicates if this record will be used as a default value. | IsDefault
CHAR(1) YesNo |
| Self-Service | This is a Self-Service entry or this entry can be changed via Self-Service | Self-Service allows users to enter data or update their data. The flag indicates, that this record was entered or created via Self-Service or that the user can change it via the Self-Service functionality. | IsSelfService
CHAR(1) YesNo |
| EMail when Due | Send EMail when Request becomes due | Send EMail when Request becomes due | IsEMailWhenDue
CHAR(1) YesNo |
| Due Date Tolerance | Tolerance in days between the Date Next Action and the date the request is regarded as overdue | When the Date Next Action is passed, the Request becomes Due. After the Due Date Tolerance, the Request becomes Overdue. | DueDateTolerance
NUMBER(10) Integer |
| EMail when Overdue | Send EMail when Request becomes overdue | Send EMail when Request becomes overdue | IsEMailWhenOverdue
CHAR(1) YesNo |
| Auto Due Date Days | Automatic Due Date Days | If a due date is not defined and the Auto Due Days ins greater then zero, a due date in the number of days is automatically created. | AutoDueDateDays
NUMBER(10) Integer |
| Invoiced | Is this invoiced? | If selected, invoices are created | IsInvoiced
CHAR(1) YesNo |
| Confidentiality | Type of Confidentiality | ConfidentialType
CHAR(1) List | |
| Confidential Info | Can enter confidential information | When entering/updating Requests over the web, the user can mark his info as confidential | IsConfidentialInfo
CHAR(1) YesNo |
| Create Change Request | Automatically create BOM (Engineering) Change Request | Create automatically a Product Bill of Material (Engineering) Change Request when the Request Group references a Product BOM | IsAutoChangeRequest
CHAR(1) YesNo |
Tab: Update Notification
Description : List Recipients for to receive Request Updates
Help :
Table Name : R_RequestTypeUpdates
Fields
| Name | Description | Help | Technical Data |
|---|---|---|---|
| Client | Client/Tenant for this installation. | A Client is a company or a legal entity. You cannot share data between Clients. Tenant is a synonym for Client. | AD_Client_ID
NUMBER(10) TableDir |
| Organization | Organizational entity within client | An organization is a unit of your client or legal entity - examples are store, department. You can share data between organizations. | AD_Org_ID
NUMBER(10) TableDir |
| Request Type | Type of request (e.g. Inquiry, Complaint, ..) | Request Types are used for processing and categorizing requests. Options are Account Inquiry, Warranty Issue, etc. | R_RequestType_ID
NUMBER(10) TableDir |
| User/Contact | User within the system - Internal or Business Partner Contact | The User identifies a unique user in the system. This could be an internal user or a business partner contact | AD_User_ID
NUMBER(10) Search |
| Active | The record is active in the system | There are two methods of making records unavailable in the system: One is to delete the record, the other is to de-activate the record. A de-activated record is not available for selection, but available for reports.
There are two reasons for de-activating and not deleting records: (1) The system requires the record for audit purposes. (2) The record is referenced by other records. E.g., you cannot delete a Business Partner, if there are invoices for this partner record existing. You de-activate the Business Partner and prevent that this record is used for future entries. |
IsActive
CHAR(1) YesNo |
| Self-Service | This is a Self-Service entry or this entry can be changed via Self-Service | Self-Service allows users to enter data or update their data. The flag indicates, that this record was entered or created via Self-Service or that the user can change it via the Self-Service functionality. | IsSelfService
CHAR(1) YesNo |
