ManPageP RequestEMailProcessor
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Process: Request EMail Processor
Description :
Help :
Class Name: org.compiere.process.RequestEMailProcessor
Parameters
| Name | Description | Help | Technical Data |
|---|---|---|---|
| IMAP Host | p_IMAPHost
String
| ||
| IMAP User | p_IMAPUser
String
| ||
| IMAP Password | p_IMAPPwd
String
| ||
| Request Folder | p_RequestFolder
String
| ||
| Inbox Folder | p_InboxFolder
String
| ||
| Error Folder | p_ErrorFolder
String
| ||
| Business Partner | Identifies a Business Partner | A Business Partner is anyone with whom you transact. This can include Vendor, Customer, Employee or Salesperson | C_BPartner_ID
Search
|
| User/Contact | User within the system - Internal or Business Partner Contact | The User identifies a unique user in the system. This could be an internal user or a business partner contact | AD_User_ID
TableDir
|
| Role | Responsibility Role | The Role determines security and access a user who has this Role will have in the System. | AD_Role_ID
TableDir
|
| Sales Representative | Sales Representative or Company Agent | The Sales Representative indicates the Sales Rep for this Region. Any Sales Rep must be a valid internal user. | SalesRep_ID
Table
|
| Request Type | Type of request (e.g. Inquiry, Complaint, ..) | Request Types are used for processing and categorizing requests. Options are Account Inquiry, Warranty Issue, etc. | R_RequestType_ID
TableDir
|
| User Importance | Priority of the issue for the User | p_DefaultPriority
List
| |
| Confidentiality | Type of Confidentiality | p_DefaultConfidentiality
List
|
Contributions
imap User = does not need domain at the end, email user ID works just fine (testing with Zimbra) inbox = folder in the imap account where ADempiere will poll for new requests (This seems to work only with top level folders - iow at the same level as the inbox) Request Folder = folder in which the processed requests will be moved on the request is grabbed Error Folder = ?? Haven't seem anything go in there yet
Misc Observations:
- The request document number does not follow what is configured in the system; the number appears random - perhaps some email ID / Header information? - Subject of the email gets pasted into Request summary, with the from address - Body of the email gets pasted into results - There is a patch (perhaps in trunk now - Nov 2010) that will add any email attachments as attachments to the request
