FAQ

This Wiki is read-only for reference purposes to avoid broken links.

Frequently Asked Questions

Here is a repository to contribute the answers to the frequently asked questions in sourceforge forums.

Please don't ask questions here - answers must be from the most common questions on forums.

Starting

I have this problem (generic)

Are you sure you have already searched the proper resources?

Please before posting a forum message or opening a tracker search information about your issue with these links:

• Adempiere forums search
• Adempiere trackers search
• Compiere forums search
• Compiere trackers search
• Wiki google search

Recommendation, bookmark all those links in a firefox folder, and when looking for an issue use the firefox tool "Open all in tabs".

Which are the user and password to enter into the "out of the box" installation

Check the Online Login Help

I don't want to play with GardenWorld, how can I create a new client

Please check this Manual Page for Initial Client Setup

Accounting

"Your role does not allow you to view the accounting information"

Short answer:

1. Role -> Show Accounting

2. Tools -> Preferences -> Show Accounting Tabs

Long answer from Kathy Pink here -> Where is my Compiere Accounting Information?

"Period Closed Error When Processing Documents"

1. Check if your period is open in Calendar, Year and Period.

2. Check if period control for your document base type is open

3. Untick Automatic Period Control in your accounting schema

Sales

"Product is not on PriceList"

You need to make sure that you have updated the corresponding version price list, go to the prices list window pricelist then click on the tab and press the create price list button. Do that for every single price list version just to make sure that you have not missed one of them, you must begin with the purchase price list.

Also check the valid date from field.

Security (User/Role related)

I Cannot Add New Record in Role Record Access

Please read the manual page for Record Access Tab

How to disable parts of the menu

Adempiere menu options is role based. For example if you want to hide all the HR related options, you will need to disable all the process, windows, forms, workflows related to HR.

You need to login in your Client to the role window.

Select the role that you want to disable.

For example to disable the Payroll Contract Window:

Windows Access: Select Payroll Contract Click on the Active checkbox and make sure that it is unselected.

Repeat the same procedure for every single item that you want to disable/enable

Another option is create new menus - one per role - and assign those to the different roles.

Steps

1. Login to GardenWorld with GardenAdmin.
2. A menu is a "tree" so in System Admin->General Rules-System Rules->Tree window create a new tree called "newMenu" select "Menu" for the type.
3. In the window below that "Tree Maintenance". Select the tree newMenu from the dropdown top left.
4. Select the menu items on the left and use the arrow to move menu items onto into the menu menu. Be careful because it's not very user friendly and if you make a mistake like hitting the add all button it can be time consuming as you can only add/remove items all together or one at a time.
5. When you are done with the newMenu open the System Admin->General Rules->Security->Role window. Select the GardenUser role and assign the newMenu by selecting it in the menu Tree.
6. Logout and login again with GardenUser and you should have the menu as defined by newMenu.

Technical

I cannot add new record in my Window

Possibly the tab is marked to avoid record insertion

1. Login into "System" Client
2. Search for your window in "Window, Tab, & Field"
3. Move and select your tab
4. Tick "Insert Record" checkbox

Developing

Where can I find documentation to help me understand Adempiere's code?

See Developer's Guide by Mario Calderon. Sometimes you better choose another mirror if the default one doesn' work. It is a bit outdated, but helps you understanding the code.

Also take a look at Developer documentation and Development or Makingsence .

Compiere Survival Guide by Neil Gordon is eclectic, outdated and about Compiere, but can be helpful because it's also very comprehensive.

Zk Web Client

Which browser is supported

The primary browser supported is FireFox 3+. Google Chrome is also supported but is not test as often. IE is not supported at the moment as the underlying Zk framework have significant performance problem on IE.