ManPageW SystemIssueReport

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Window: System Issue Report

Description : Automatically created or manually entered System Issue Reports

Help : System Issues are created to speed up the resolution of any system related issues (potential bugs). If enabled, they are automatically reported to Adempiere. No data or confidential information is transferred.



Tab: System Issue

Description : Automatically created or manually entered System Issue Reporting

Help : System Issues are created to speed up the resolution of any system related issues (potential bugs). If enabled, they are automatically reported to Adempiere. No data or confidential information is transferred.

Table Name  : AD_Issue

ManPageW SystemIssueReport SystemIssue.png

Fields

Name Description Help Technical Data
Client Client/Tenant for this installation. A Client is a company or a legal entity. You cannot share data between Clients. Tenant is a synonym for Client. AD_Client_ID

NUMBER(10)

TableDir

Organization Organizational entity within client An organization is a unit of your client or legal entity - examples are store, department. You can share data between organizations. AD_Org_ID

NUMBER(10)

TableDir

Created Date this record was created The Created field indicates the date that this record was created. Created

DATE

DateTime

Active The record is active in the system There are two methods of making records unavailable in the system: One is to delete the record, the other is to de-activate the record. A de-activated record is not available for selection, but available for reports.

There are two reasons for de-activating and not deleting records: (1) The system requires the record for audit purposes. (2) The record is referenced by other records. E.g., you cannot delete a Business Partner, if there are invoices for this partner record existing. You de-activate the Business Partner and prevent that this record is used for future entries.

IsActive

CHAR(1)

YesNo

Release No Internal Release Number ReleaseNo

CHAR(4)

String

Version Version of the table definition The Version indicates the version of this table definition. Version

NVARCHAR2(40)

String

Vanilla System The system was NOT compiled from Source - i.e. standard distribution You may have customizations, like additional columns, tables, etc - but no code modifications which require compiling from source. IsVanillaSystem

CHAR(1)

List

Release Tag Release Tag ReleaseTag

NVARCHAR2(60)

String

Source Issue Source Source of the Issue IssueSource

CHAR(1)

List

Window Data entry or display window The Window field identifies a unique Window in the system. AD_Window_ID

NUMBER(10)

Search

Process Process or Report The Process field identifies a unique Process or Report in the system. AD_Process_ID

NUMBER(10)

Search

Special Form Special Form The Special Form field identifies a unique Special Form in the system. AD_Form_ID

NUMBER(10)

TableDir

Issue Summary Issue Summary IssueSummary

NVARCHAR2(2000)

String

Reproducible Problem can re reproduced in Gardenworld The problem occurs also in the standard distribution in the demo client Gardenworld. IsReproducible

CHAR(1)

List

Comments Comments or additional information The Comments field allows for free form entry of additional information. Comments

NVARCHAR2(2000)

Text

Logger Logger Name LoggerName

NVARCHAR2(60)

String

Source Method Source Method Name SourceMethodName

NVARCHAR2(60)

String

Source Class Source Class Name SourceClassName

NVARCHAR2(60)

String

Line Line No LineNo

NUMBER(10)

Integer

Stack Trace System Log Trace StackTrace

NVARCHAR2(2000)

Text

Error Trace System Error Trace Java Trace Info ErrorTrace

NVARCHAR2(2000)

Text

Response Text Request Response Text Text block to be copied into request response text ResponseText

NVARCHAR2(2000)

Text

System Status Status of the system - Support priority depends on system status System status helps to prioritize support resources SystemStatus

CHAR(1)

List

Known Issue Known Issue R_IssueKnown_ID

NUMBER(10)

Search

Request Document No Adempiere Request Document No RequestDocumentNo

NVARCHAR2(30)

String

Request Request from a Business Partner or Prospect The Request identifies a unique request from a Business Partner or Prospect. R_Request_ID

NUMBER(10)

Search

Asset Asset used internally or by customers An asset is either created by purchasing or by delivering a product. An asset can be used internally or be a customer asset. A_Asset_ID

NUMBER(10)

TableDir

Issue Project Implementation Projects R_IssueProject_ID

NUMBER(10)

Search

Support EMail EMail address to send support information and updates to If not entered the registered email is used. SupportEMail

NVARCHAR2(60)

String

Name Alphanumeric identifier of the entity The name of an entity (record) is used as an default search option in addition to the search key. The name is up to 60 characters in length. Name

NVARCHAR2(60)

String

Registered EMail Email of the responsible for the System Email of the responsible person for the system (registered in WebStore) UserName

NVARCHAR2(60)

String

Issue System System creating the issue R_IssueSystem_ID

NUMBER(10)

Search

IssueUser User who reported issues R_IssueUser_ID

NUMBER(10)

Search

DB Address JDBC URL of the database server DBAddress

NVARCHAR2(255)

String

Local Host Local Host Info Local_Host

NVARCHAR2(120)

String

Statistics Information to help profiling the system for solving support issues Profile information do not contain sensitive information and are used to support issue detection and diagnostics as well as general anonymous statistics StatisticsInfo

NVARCHAR2(255)

String

Profile Information to help profiling the system for solving support issues Profile information do not contain sensitive information and are used to support issue detection and diagnostics ProfileInfo

NVARCHAR2(255)

String

Remote Host Remote host Info Remote_Host

NVARCHAR2(120)

String

Remote Addr Remote Address The Remote Address indicates an alternative or external address. Remote_Addr

NVARCHAR2(60)

String

Operating System Operating System Info OperatingSystemInfo

NVARCHAR2(255)

String

Java Info Java Version Info JavaInfo

NVARCHAR2(255)

String

Database Database Information DatabaseInfo

NVARCHAR2(255)

String

Processed The document has been processed The Processed checkbox indicates that a document has been processed. Processed

CHAR(1)

YesNo

Report or Update Issue Report Issue to Adempiere Processing

CHAR(1)

Button

Record ID Direct internal record ID The Record ID is the internal unique identifier of a record. Please note that zooming to the record may not be successful for Orders, Invoices and Shipment/Receipts as sometimes the Sales Order type is not known. Record_ID

NUMBER(10)

Integer

Contributions