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Contents
Window: SLA by Partner
Description : Service Level Agreement
Help : Maintain Service Level Agreements for Business Partners
Tab: Business Partner
Description : Select Business Partner
Help : Select the business partner for the service level agreement
Table Name : C_BPartner
Fields
| Name | Description | Help | Technical Data |
|---|---|---|---|
| Client | Client/Tenant for this installation. | A Client is a company or a legal entity. You cannot share data between Clients. Tenant is a synonym for Client. | AD_Client_ID
NUMBER(10) TableDir |
| Organization | Organizational entity within client | An organization is a unit of your client or legal entity - examples are store, department. You can share data between organizations. | AD_Org_ID
NUMBER(10) TableDir |
| Search Key | Search key for the record in the format required - must be unique | A search key allows you a fast method of finding a particular record.
If you leave the search key empty, the system automatically creates a numeric number. The document sequence used for this fallback number is defined in the "Maintain Sequence" window with the name "DocumentNo_<TableName>", where TableName is the actual name of the table (e.g. C_Order). |
Value
NVARCHAR2(40) String |
| Name | Alphanumeric identifier of the entity | The name of an entity (record) is used as an default search option in addition to the search key. The name is up to 60 characters in length. | Name
NVARCHAR2(60) String |
| Name 2 | Additional Name | Name2
NVARCHAR2(60) String | |
| Description | Optional short description of the record | A description is limited to 255 characters. | Description
NVARCHAR2(255) String |
| Tax ID | Tax Identification | The Tax ID field identifies the legal Identification number of this Entity. | TaxID
VARCHAR2 String |
| NAICS/SIC | Standard Industry Code or its successor NAIC - http://www.osha.gov/oshstats/sicser.html | The NAICS/SIC identifies either of these codes that may be applicable to this Business Partner. | NAICS
CHAR(6) String |
| Credit Status | Business Partner Credit Status | Credit Management is inactive if Credit Status is No Credit Check, Credit Stop or if the Credit Limit is 0.
If active, the status is set automatically set to Credit Hold, if the Total Open Balance (including Vendor activities) is higher then the Credit Limit. It is set to Credit Watch, if above 90% of the Credit Limit and Credit OK otherwise. |
SOCreditStatus
CHAR(1) List |
| Open Balance | Total Open Balance Amount in primary Accounting Currency | The Total Open Balance Amount is the calculated open item amount for Customer and Vendor activity. If the Balance is below zero, we owe the Business Partner. The amout is used for Credit Management.
Invoices and Payment Allocations determine the Open Balance (i.e. not Orders or Payments). |
TotalOpenBalance
NUMBER Amount |
| Customer | Indicates if this Business Partner is a Customer | The Customer checkbox indicates if this Business Partner is a customer. If it is select additional fields will display which further define this customer. | IsCustomer
CHAR(1) YesNo |
| Rating | Classification or Importance | The Rating is used to differentiate the importance | Rating
CHAR(1) String |
| Sales Representative | Sales Representative or Company Agent | The Sales Representative indicates the Sales Rep for this Region. Any Sales Rep must be a valid internal user. | SalesRep_ID
NUMBER(10) Table |
| First Sale | Date of First Sale | The First Sale Date identifies the date of the first sale to this Business Partner | FirstSale
DATE Date |
| Potential Life Time Value | Total Revenue expected | The Potential Life Time Value is the anticipated revenue in primary accounting currency to be generated by the Business Partner. | PotentialLifeTimeValue
NUMBER Amount |
| Actual Life Time Value | Actual Life Time Revenue | The Actual Life Time Value is the recorded revenue in primary accounting currency generated by the Business Partner. | ActualLifeTimeValue
NUMBER Amount |
| Credit Limit | Total outstanding invoice amounts allowed | The Credit Limit indicates the total amount allowed 'on account' in primary accounting currency. If the Credit Limit is 0, no ckeck is performed. Credit Management is based on the Total Open Amount, which includes Vendor activities. | SO_CreditLimit
NUMBER Amount |
| Credit Used | Current open balance | The Credit Used indicates the total amount of open or unpaid invoices in primary accounting currency for the Business Partner. Credit Management is based on the Total Open Amount, which includes Vendor activities. | SO_CreditUsed
NUMBER Amount |
| Vendor | Indicates if this Business Partner is a Vendor | The Vendor checkbox indicates if this Business Partner is a Vendor. If it is selected, additional fields will display which further identify this vendor. | IsVendor
CHAR(1) YesNo |
| Employee | Indicates if this Business Partner is an employee | The Employee checkbox indicates if this Business Partner is an Employee. If it is selected, additional fields will display which further identify this employee. | IsEmployee
CHAR(1) YesNo |
| Sales Representative | Indicates if the business partner is a sales representative or company agent | The Sales Rep checkbox indicates if this business partner is a sales representative. A sales representative may also be an emplyee, but does not need to be. | IsSalesRep
CHAR(1) YesNo |
Tab: SLA Goal
Description : Service Level Agreement Goal
Help : Individual Goal for the SLA criteria for the Business Partner
Table Name : PA_SLA_Goal
Fields
| Name | Description | Help | Technical Data |
|---|---|---|---|
| Client | Client/Tenant for this installation. | A Client is a company or a legal entity. You cannot share data between Clients. Tenant is a synonym for Client. | AD_Client_ID
NUMBER(10) TableDir |
| Organization | Organizational entity within client | An organization is a unit of your client or legal entity - examples are store, department. You can share data between organizations. | AD_Org_ID
NUMBER(10) TableDir |
| Business Partner | Identifies a Business Partner | A Business Partner is anyone with whom you transact. This can include Vendor, Customer, Employee or Salesperson | C_BPartner_ID
NUMBER(10) Search |
| Name | Alphanumeric identifier of the entity | The name of an entity (record) is used as an default search option in addition to the search key. The name is up to 60 characters in length. | Name
NVARCHAR2(60) String |
| Description | Optional short description of the record | A description is limited to 255 characters. | Description
NVARCHAR2(255) String |
| Comment/Help | Comment or Hint | The Help field contains a hint, comment or help about the use of this item. | Help
NVARCHAR2(2000) Text |
| Active | The record is active in the system | There are two methods of making records unavailable in the system: One is to delete the record, the other is to de-activate the record. A de-activated record is not available for selection, but available for reports.
There are two reasons for de-activating and not deleting records: (1) The system requires the record for audit purposes. (2) The record is referenced by other records. E.g., you cannot delete a Business Partner, if there are invoices for this partner record existing. You de-activate the Business Partner and prevent that this record is used for future entries. |
IsActive
CHAR(1) YesNo |
| Valid from | Valid from including this date (first day) | The Valid From date indicates the first day of a date range | ValidFrom
DATE Date |
| Valid to | Valid to including this date (last day) | The Valid To date indicates the last day of a date range | ValidTo
DATE Date |
| SLA Criteria | Service Level Agreement Criteria | Criteria to measure service level agreements (e.g. Quality, Delivery meets Promised date, ..) | PA_SLA_Criteria_ID
NUMBER(10) TableDir |
| Measure Target | Target value for measure | The Measure Target indicates the target or goal for this measure. It is used as in comparing against the actual measures | MeasureTarget
NUMBER Number |
| Measure Actual | Actual value that has been measured. | The Measure Actual indicates the actual measured value. The measured values are used in determining if a performance goal has been met | MeasureActual
NUMBER Number |
| Capture + Calculate Measures | Capture and Calculate Measures | If automatic, capture measures - and calculate/update the actual measure. | Processing
CHAR(1) Button |
| Date last run | Date the process was last run. | The Date Last Run indicates the last time that a process was run. | DateLastRun
DATE DateTime |
| Processed | The document has been processed | The Processed checkbox indicates that a document has been processed. | Processed
CHAR(1) YesNo |
Tab: SLA Measure
Description : Service Level Agreement Measure
Help : View/Maintain the individual actual value / measure for the business partner service level agreement goal
Table Name : PA_SLA_Measure
Fields
| Name | Description | Help | Technical Data |
|---|---|---|---|
| Client | Client/Tenant for this installation. | A Client is a company or a legal entity. You cannot share data between Clients. Tenant is a synonym for Client. | AD_Client_ID
NUMBER(10) TableDir |
| Organization | Organizational entity within client | An organization is a unit of your client or legal entity - examples are store, department. You can share data between organizations. | AD_Org_ID
NUMBER(10) TableDir |
| SLA Goal | Service Level Agreement Goal | Goal for the SLA criteria for the Business Partner | PA_SLA_Goal_ID
NUMBER(10) TableDir |
| Transaction Date | Transaction Date | The Transaction Date indicates the date of the transaction. | DateTrx
DATE DateTime |
| Measure Actual | Actual value that has been measured. | The Measure Actual indicates the actual measured value. The measured values are used in determining if a performance goal has been met | MeasureActual
NUMBER Number |
| Description | Optional short description of the record | A description is limited to 255 characters. | Description
NVARCHAR2(255) String |
| Table | Database Table information | The Database Table provides the information of the table definition | AD_Table_ID
NUMBER(10) Search |
| Record ID | Direct internal record ID | The Record ID is the internal unique identifier of a record. Please note that zooming to the record may not be successful for Orders, Invoices and Shipment/Receipts as sometimes the Sales Order type is not known. | Record_ID
NUMBER(10) Button |
| Calculate Measures | Calculate the Measure | Calculate/update the actual measure. | Processing
CHAR(1) Button |
| Processed | The document has been processed | The Processed checkbox indicates that a document has been processed. | Processed
CHAR(1) YesNo |
